Returns
Returns
Satisfaction or money back guarantee
Made easy
Without justifying yourself and for any reason you can return the product you purchased within 14 days of receipt. To exercise the right of withdrawal, you must send LA RAMBLA MILANO a communication to that effect, within the terms indicated, to the following email address: resi@laramblaofficial.com .
The returned product must be intact and returned in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: labels, seals, etc.) in perfect condition (not ruined, damaged or soiled).
Shipping costs (and any customs charges, if applicable) for returning the product will be borne exclusively by the Customer.
You can choose between a refund (subject to limitations), a voucher or an exchange of goods.
If you choose the refund you will receive the entire amount already paid, net of shipping costs incurred and any customs charges paid for importation, within 14 days of withdrawal, through the reversal procedure of the amount charged, using the same means of payment used for the initial transaction, unless otherwise agreed.
It is not possible to make a refund for products purchased with promotional prices or with discount codes, in these cases it is only possible to exchange or issue a voucher to be used within 60 days from the date of return of the goods.
The right of withdrawal can be exercised exclusively by the customer and in no case by the recipient of any gift.